Very Slow Response Apr/May 2014

[Mac]

Might have been a one off glitch, had this message today at 14:43.
it worked after the trace.

Oops! Google Chrome could not connect to forum.orpington-astronomy.org.uk

Try reloading: forum.­orpington-­astronomy.­org.­uk/­index.­php.


Tracing route to forum.orpington-astronomy.org.uk [46.28.50.165]
over a maximum of 30 hops:

  1    66 ms     6 ms     2 ms  192.168.1.57
  2    22 ms    22 ms    21 ms  217.47.71.186
  3    21 ms    22 ms    21 ms  213.123.80.161
  4    24 ms    23 ms    24 ms  213.1.69.50
  5    24 ms    25 ms    24 ms  213.120.178.71
  6    25 ms    24 ms    22 ms  217.41.168.109
  7    24 ms    24 ms    24 ms  acc2-10GigE-0-7-0-4.l-far.21cn-ipp.bt.net [109.159.249.202]
  8    24 ms    24 ms    24 ms  core1-te0-0-0-15.faraday.ukcore.bt.net [109.159.249.171]
  9    24 ms    24 ms    24 ms  peer1-xe8-3-0.redbus.ukcore.bt.net [213.121.193.113]
10    27 ms    26 ms    25 ms  linx-224.as13213.net [195.66.224.19]
11    25 ms    25 ms    26 ms  83.170.70.226
12    26 ms    25 ms    26 ms  2e1c32a5.lon.100tb.com [46.28.50.165]

Trace complete.

Mac

[Rick]

Oops! Google Chrome could not connect to forum.orpington-astronomy.org.uk

Did Chrome give anything more useful than "could not connect"?

I've been monitoring site response times, and the server seems to have gone from nicely balanced to overloaded on 29th or 30th March, with the database being the probable cause. I've drawn this to the hosting provider's attention.

[Mac]

Nope, that was the sum total of info given by chrome.

Mac.

[Rick]

So could have been "timed out" or "connection refused" or something else. Oh well. Thanks anyway.

Around 2pm I got a message from EZPZ saying they'd "corrected the issue on that server"...

[Mike]

0836 - Unable to access website.

I can now access it but it is extremely slow.

[Rick]

Was there an error message, or just an uninformative timeout?

[Mike]

The usual Oops!.... message.

[Rick]

Ah. Chrome being its usual uninformative self. Oh well...

[Carole]

This afternoon has been dreadful, not only taking ages, but failing to link to messages, or modify typos, timing out etc etc

[Delphine]

Very very slow all day

Delphine

[Rick]

Yes, I've been elsewhere this weekend, but my monitoring process has noticed the slowness. The hosting service has been poked...

[LeeH]

Just like to add that I have been having persistent problems since I started using the site last week. Pages are frequently slow to load, if they load at all. I have not had a single OAS browsing session where there has not been a problem.

[mickw]

Been a pain most of the morning, did one trace at 8:39 -

Tracing route to forum.orpington-astronomy.org.uk [46.28.50.165]
over a maximum of 30 hops:

  1     2 ms     3 ms     2 ms  BThomehub.home [192.168.1.254]
  2    27 ms    27 ms    27 ms  217.32.147.2
  3    28 ms    28 ms    29 ms  217.32.147.30
  4    42 ms    29 ms    29 ms  213.120.156.194
  5    30 ms    29 ms    29 ms  217.41.168.11
  6    30 ms    29 ms    29 ms  217.41.168.109
  7    30 ms    29 ms    30 ms  109.159.249.248
  8    30 ms    31 ms    29 ms  core1-te0-0-0-16.faraday.ukcore.bt.net [109.159.249.129]
  9    29 ms    30 ms    29 ms  host213-121-193-83.ukcore.bt.net [213.121.193.83]
10    30 ms    31 ms    30 ms  linx-224.as13213.net [195.66.224.19]
11    71 ms    34 ms    30 ms  83.170.70.226
12    30 ms    30 ms    30 ms  2e1c32a5.lon.100tb.com [46.28.50.165]

Trace complete.

[mickw]

And another one 10:24

Tracing route to forum.orpington-astronomy.org.uk [46.28.50.165]
over a maximum of 30 hops:

  1     2 ms     2 ms     3 ms  BThomehub.home [192.168.1.254]
  2    28 ms    28 ms    28 ms  217.32.147.2
  3    28 ms    29 ms    27 ms  217.32.147.30
  4    29 ms    29 ms    30 ms  213.120.156.194
  5    29 ms    30 ms    29 ms  217.41.168.11
  6    29 ms    32 ms    29 ms  217.41.168.109
  7    33 ms    30 ms    29 ms  acc2-10GigE-0-1-0-4.l-far.21cn-ipp.bt.net [109.159.249.198]
  8    29 ms    29 ms    29 ms  core1-te0-0-0-16.faraday.ukcore.bt.net [109.159.249.129]
  9    29 ms    29 ms    29 ms  host213-121-193-83.ukcore.bt.net [213.121.193.83]
10    30 ms    31 ms    31 ms  linx-224.as13213.net [195.66.224.19]
11    30 ms    30 ms    30 ms  83.170.70.226
12    84 ms    30 ms    31 ms  2e1c32a5.lon.100tb.com [46.28.50.165]

Trace complete.

[Carole]

Have almost abandoned using the site ATM it's so bad, slow and timing out all the time and losing posts.
If only I didn't need to get onto it to discuss things.   

Carole