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HELP - I cannot seem to send private messages through the forum utility

Started by Roberto, Oct 28, 2020, 22:46:19

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Roberto

As per the subject, I can post new threads but cannot reply to private messages sent by other members or compose and send new ones.  When I click send, I get forwarded to a 404 page.
I am trying to reply to a couple of questions from the talk tonight and can't - please know I've read the messages and will reply as soon as I can.

Roberto

Roberto

This is the message on the page that I am taken to when I press send (PM) message:

Forbidden
You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Rick

Quote from: Roberto on Oct 29, 2020, 09:27:12For some reason I cannot reply to any message.

Does it give you any reason? I can't find any errors in the logs.

Roberto

Hi Rick

Got notification of your message and tried to reply to it - no luck.  Also tried composing a brand new one to you and same result.   Messages preview fine but when I press Send Message I am taken to a page with the text quoted in italics above and address: http://forum.orpington-astronomy.org.uk/index.php?action=pm;f=inbox;l=-1;done=sent

Roberto

Rick

Curiously, I got the same when I sent the message, so something's up the creek at the server level. I've submitted a ticket to the hosting company.

Rick

Incidentally, I received all three test messages just fine, so the error comes after the message is sent.

Roberto

Great - well - I'm relieved I'm not the only one!  Hope you can sort it easily.
Thank you Rick!

Roberto