No sound on Laptop

[Fay]

I have had no sound on my laptop for a while. All the sound settings are ok, not on mute. Even the windows opening & closing sounds do not work, no sound at all. Do you think I should download updated sound drivers from Microsoft?

Thanks   

[mickw]

Take a look in "control panel" - "sounds and audio devices" to see if it's turned off in there.

Or  "control panel" - "system" - "hardware" -  "device manager" - and see if you have any yellow triangles in "sound, video and game controllers".  If yes, you should be able to update the driver by "right clicking" on the offending item then follow instructions

[Fay]

no yellow triangles

[mickw]

No earphones plugged in ?  Volume not turned down ?

Outdated drivers should not make something stop working, new drivers should make it work better 

I suppose download new drivers might work but I think the trouble may be elsewhere

[Fay]

yes I think it could be elsewhere. I thought the windows sound came from a different place to, say, a cd

[Mac]

Volume not turned down ?

Have you checked all the volumes and all the mutes?

master volume control and wave
also check the advance settings as you have a further mute in there for the pc speaker.

Have you tried to play an mp3?

Mac.

[Fay]

checked advance, all settings seem ok. Perhaps something has gone inside. Have notgot mp 3, only cd

[mickw]

Do CDs play through the laptop speakers ?

[Fay]

no

[mickw]

Sounds like it's broken....................

Buy a new one 

Or not

As you don't have any warning triangles in control panel, it's possible the sound card/section has died.  Downloading new drivers might work

[Fay]

Thanks Mick

[Mike]

Try some software - Driver Genius Professional. Works well for finding just the right driver for any PC's. I tend to use it after a new install of Windoze.

[Fay]

Ok thanks Mike, will look it up