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Apologies for the outage this Sunday morning

Started by Rick, Aug 08, 2010, 13:05:51

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Rick

I noticed the problem a bit before 10am (BST) and opened a ticket with our provider. There was still a problem around 11:30. Obviously, it's back now, but I've no idea exactly when things first fell over nor exactly when they came back.

PhilB

I noticed the outage about 09:00 BST, Rick. Unfortunately, I don't know how or o whom to report such things...sorry :(
"Never worry about theory as long as the machinery does what it's supposed to do."  Robert A. Heinlein

Rick

In this particular case, you'd have needed a non-OAS email address, as the provider's entire system was offline.

Perhaps TOAST should include a brief list of contacts?

mickw

Growing Old is mandatory - Growing Up is optional