Atik Electronic Filter Wheel (EFW)

[Carole]

Atik has given some class service once again. 

Towards the end of my solo DSC my EFW was playing up and not registering which filter it was using on the software.  (This has happened from time to time).  Luckily this was on the 2nd night when I did not manage to image because of clouds and too much messing around with the EFW.

I contacted Atik yesterday and they thought it was a USB cable problem and suggested I tried with my DSLR USB cable.  It worked with that but when I tried the EFW USB cable it would not work properly again and instead of showing 7 filter positions I had a choice of more than 100 positions !!?!

They are sending me a new USB cable for the filterwheel FOC.

Great retailer.

Carole