Well the QSI is not going to start tonight. Tried everything, Black screen no reaction to light, even when light shone onto it, shutter opening, ADU=o.
Changed cable, checked device manager. Shut down laptop, done everything I can think of. Lights on back of camera operating correctly.
On phone to Ian King tomorrow!!!!!!
umm. doesn't sound good... How do you know shutter is opening? John
I have got it going. The one thing I did not do was take the mains plug out & put it back in.
I knew the shutter was working as I held the camera & looked into it.
Sounds like it's not initialising properly on startup.
Do you think it odd that it happens often, Robert?
I think I would ask Ian to check it out - After spending that sort of money you dont want the grief that it has been giving you... John
Well, I have contacted Ian about it before, but have sent him a mail.
It does seem strange and something you need to get sorted before the warranty runs out. I've seen posts on other forums that it can be a bit sensitive to voltage changes (fixed in firmware) but since you're running it from the power brick anyway that shouldn't come into the equation.
As a last resort you'll probably have to send it to Ian to check out.
Robert
QuoteAs a last resort you'll probably have to send it to Ian to check out.
Failing that just send it to me for a few months Fay & I'll check it out for you... :lol: .....
Seriously though if you want me to load the software on my laptop & try it out for you then that that is no problem... at least that way you can eliminate laptop/ software...
John
Once it is up and running, it is ok, does not fail. As Robert says, it must be sorted out
For a camera costing that amount of money you expect it to work reliably.
While it is under warranty they should take it back and sort it out/replace it.
Must be very frustrating.
Good job you didn't sell the Atik yet.
Carole
Fay, do you always plug things in and turn things on in the same order ?
Sometimes this really does matter
Try to.....................