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Gallery problems

Started by mickw, Apr 15, 2011, 20:51:57

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mickw

Can't upload to the Gallery.  Goes through the motions and on the final "continue" get critical error message
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Rick

Erf. Exact text of message would be helpful. I'll have a look.

Rick

Usual problems are caused by size and format, so knowing what sort of file you're uploading, and its size (both the actual file size and the dimensions of the image) will also help.

mickw

Doh, just read the "how big can files be"

Smaller was the answer  :oops:
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Rick

As a matter of interest, how big was the one you were trying to upload?

mickw

4538 x 3308 @ 6.4 meg
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Rick

Quote from: mickw on Apr 16, 2011, 09:48:44
4538 x 3308 @ 6.4 meg

...which is about 15 mega pixels, and the software has to expand the image to make the thumbnails...

I'll have to see whether we can let the server use more memory...

mickw

Or me resample the image to something less weighty
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mickw

Failed again.
Got
Successful Uploads
1 uploads were successful.

Please click 'Continue' to add the files to albums.

It just went to blank white screen - url - http://gallery.orpington-astronomy.org.uk/upload.php - which was the same as the previous page

File was jpeg 3000x2368 3.73mb
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Rick

Hmmm... Sounds like a time-out, perhaps.

Any chance you could email me the problem file so that I can test things, please?

Rick

I've flipped the image handling package. I think it may work now (as it worked when I tried...) Please try again.

JohnP

Mick - why you trying to upload such massive files - can't you resize to something reasonable like 1024X768 or so..

mickw

First try I got this -

Critical error
There was an error while processing a database query

Tried again and it worked fine.

Cheers Rick
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mickw

Quotecan't you resize to something reasonable like 1024X768 or so

I could, but that wouldn't keep breaking the Gallery  :twisted:

I thought the biggest possible was the thing to do  :oops:
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Rick

Ugh. Sounds like some combination of memory and timing might be the problem, then. Glad it worked this time.