Author Topic: Very Slow Response Jan/Feb 2014  (Read 3758 times)

0 Members and 1 Guest are viewing this topic.

mickw

  • Exile Under Darker Skies
  • R.I.P.
  • Galaxy Cluster
  • *
  • Posts: 5683
Very Slow Response Jan/Feb 2014
« Reply #15 on: Jan 31, 2014, 10:13:21 »
Thanks, Mick. Added to ticket. Did you get a chance to run a traceroute while the forum was being slow?

Oops  :oops:
Growing Old is mandatory - Growing Up is optional

Rick

  • Administrator
  • Galaxy Cluster
  • *
  • Posts: 6377
    • http://www.orpington-astronomy.org.uk
Very Slow Response Jan/Feb 2014
« Reply #16 on: Jan 31, 2014, 17:05:17 »
TBH, all a traceroute is going to show is whether the slow response is because of something struggling along the way. A nice swift traceroute does point the finger firmly at the server, though...

I suspect a fair number of the times our sites are slow it's down to some toe-rag attacking one (or more) of the other sites on the same shared server.

mickw

  • Exile Under Darker Skies
  • R.I.P.
  • Galaxy Cluster
  • *
  • Posts: 5683
Very Slow Response Jan/Feb 2014
« Reply #17 on: Jan 31, 2014, 17:28:57 »
Could we please get moved off the CIA, FBI and Microsoft servers then  ;)
Growing Old is mandatory - Growing Up is optional

Mike

  • Observing Consultant
  • O. A. S.
  • Galaxy Cluster
  • *
  • Posts: 8500
    • Electronicle
Very Slow Response Jan/Feb 2014
« Reply #18 on: Jan 31, 2014, 17:49:46 »
Every time it's been very slow for me a traceroute has not shown any problems. It's definitely all server side.
We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology. Carl Sagan

RobertM

  • O. A. S.
  • Galaxy Class
  • *
  • Posts: 4150
Very Slow Response Jan/Feb 2014
« Reply #19 on: Jan 31, 2014, 19:00:19 »
Could we please get moved off the CIA, FBI and Microsoft servers then  ;)

What, on to the GCHQ servers you mean  :-?

mickw

  • Exile Under Darker Skies
  • R.I.P.
  • Galaxy Cluster
  • *
  • Posts: 5683
Very Slow Response Jan/Feb 2014
« Reply #20 on: Feb 01, 2014, 11:21:11 »
When doing a "traceroute", I assume that -

"tracert www.yourdomain.com" is replaced by

"tracert www.forum.orpington-astronomy.org.uk"

Is that right ?
Growing Old is mandatory - Growing Up is optional

Mac

  • O. A. S.
  • Galaxy Class
  • *
  • Posts: 3300
    • smile
Very Slow Response Jan/Feb 2014
« Reply #21 on: Feb 01, 2014, 11:23:16 »
yup

more to the point if you add the following.

tracert http://forum.orpington-astronomy.org.uk >mytextfile.txt

It will save the trace to the text file called, mytextfile

Mac.
Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience.
If you argue with an idiot, there are two idiots.

mickw

  • Exile Under Darker Skies
  • R.I.P.
  • Galaxy Cluster
  • *
  • Posts: 5683
Very Slow Response Jan/Feb 2014
« Reply #22 on: Feb 01, 2014, 11:44:52 »
Cheers
Growing Old is mandatory - Growing Up is optional

MarkH

  • O. A. S.
  • Star Class
  • *
  • Posts: 441
Very Slow Response Jan/Feb 2014
« Reply #23 on: Feb 02, 2014, 11:32:38 »
It's just taken me 57 minutes to get connected :o

mickw

  • Exile Under Darker Skies
  • R.I.P.
  • Galaxy Cluster
  • *
  • Posts: 5683
Very Slow Response Jan/Feb 2014
« Reply #24 on: Feb 02, 2014, 11:40:57 »
It's been down most of the morning

Here's a traceroute that seems to be saying something

Quote
Time 7:50

Tracing route to www.forum.orpington-astronomy.org.uk [37.26.108.101]
over a maximum of 30 hops:

  1     2 ms     2 ms     2 ms  BThomehub.home [192.168.1.254]
  2    29 ms    29 ms    30 ms  217.32.147.2
  3    54 ms    30 ms    29 ms  217.32.147.46
  4    32 ms    32 ms    31 ms  213.120.176.34
  5    31 ms    32 ms    32 ms  217.41.168.221
  6    31 ms    32 ms    31 ms  217.41.168.109
  7    31 ms    32 ms    33 ms  109.159.249.234
  8    32 ms    31 ms    39 ms  core1-te0-15-0-15.faraday.ukcore.bt.net [109.159.249.149]
  9    32 ms    32 ms    32 ms  host213-121-193-87.ukcore.bt.net [213.121.193.87]
 10    32 ms    33 ms    31 ms  195.99.126.103
 11    33 ms    31 ms    32 ms  xe-0-0-1.rt0.the.uk.goscomb.net [46.17.60.33]
 12    33 ms    32 ms    33 ms  ae0.rt1.the.racksrv.com [46.17.60.162]
 13     *       49 ms    46 ms  ge-0-0-46.rt1.ksp.racksrv.com [37.26.111.254]
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

My IP *is now not here*
« Last Edit: Feb 02, 2014, 17:05:32 by mickw »
Growing Old is mandatory - Growing Up is optional

Rick

  • Administrator
  • Galaxy Cluster
  • *
  • Posts: 6377
    • http://www.orpington-astronomy.org.uk
Very Slow Response Jan/Feb 2014
« Reply #25 on: Feb 02, 2014, 14:25:19 »
Yep, that's showing something in the netwoork died. The ticket I submitted when I spotted the problem got the following response:

Quote
This was due to a network card failure within the server. This has since been replaced and the server is back up and running, apologies for the inconvenience.

Mac

  • O. A. S.
  • Galaxy Class
  • *
  • Posts: 3300
    • smile
Very Slow Response Jan/Feb 2014
« Reply #26 on: Feb 02, 2014, 16:02:22 »
Just a quick note,
I would not post your own IP address, thats the one at the bottom.
We can have a lot of fun with that. :twisted:

Mac.
Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience.
If you argue with an idiot, there are two idiots.

mickw

  • Exile Under Darker Skies
  • R.I.P.
  • Galaxy Cluster
  • *
  • Posts: 5683
Very Slow Response Jan/Feb 2014
« Reply #27 on: Feb 02, 2014, 17:06:31 »
Just a quick note,
I would not post your own IP address, thats the one at the bottom.
We can have a lot of fun with that. :twisted:

Mac.

Sorted  :(
Growing Old is mandatory - Growing Up is optional

Mac

  • O. A. S.
  • Galaxy Class
  • *
  • Posts: 3300
    • smile
Very Slow Response Jan/Feb 2014
« Reply #28 on: Feb 06, 2014, 00:52:43 »
00:47, Taking ages to load.
This page took 4 mins,

Trace route done whilst the pages were loading.

Tracing route to forum.orpington-astronomy.org.uk [37.26.108.101]
over a maximum of 30 hops:

  1    14 ms     4 ms     1 ms  192.168.1.57
  2    20 ms    21 ms    23 ms  217.47.71.186
  3    21 ms    21 ms    21 ms  213.123.80.161
  4    23 ms    24 ms    22 ms  213.1.69.130
  5    23 ms    23 ms    22 ms  217.41.168.219
  6    23 ms    23 ms    23 ms  217.41.168.109
  7    87 ms    25 ms    58 ms  109.159.249.234
  8    27 ms    23 ms    23 ms  core2-te0-0-0-17.faraday.ukcore.bt.net [109.159.249.135]
  9    23 ms    24 ms    24 ms  peer2-xe-8-0-1.redbus.ukcore.bt.net [213.121.193.95]
 10    32 ms    23 ms    24 ms  195.99.126.103
 11    24 ms    23 ms    23 ms  xe-0-0-1.rt0.the.uk.goscomb.net [46.17.60.33]
 12    24 ms    25 ms    24 ms  ae0.rt1.the.racksrv.com [46.17.60.162]
 13    26 ms    26 ms    29 ms  ge-0-0-46.rt1.ksp.racksrv.com [37.26.111.254]
 14    27 ms    26 ms    27 ms  hermesmail.thewebhostserver.com [37.26.108.101]


Dosent look like a routing problem,


Have fun Mac.

Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience.
If you argue with an idiot, there are two idiots.

Carole

  • O. A. S.
  • Galaxy Cluster
  • *
  • Posts: 7553
    • Carole's images
Very Slow Response Jan/Feb 2014
« Reply #29 on: Feb 18, 2014, 14:37:01 »
Painfully slow at around 14.30 today.  I get this often and in the end give up and come back later.  Other sites work OK so it's not my internet connection.

Carole