Orpington Astronomical Society

Random Rambling Ruminations => PC Helpline => Topic started by: Tony G on Aug 04, 2010, 23:27:09

Title: New Virus
Post by: Tony G on Aug 04, 2010, 23:27:09
Hi all,

Just wondered if anyone can help, Flis has a Dell Notebook which this evening picked up a bloody annoying fake security tool, which does not allow you to do anything on your computer, as an error message usually pops up stating that the file trying to open, whichever program you are trying to open it with, is corrupt, and if you scan the computer with their software it will repair it..........after paying.
The tool is called Antivir Solutions, :evil: and reading up it seems a real pain to get rid of, and would be even harder for someone like me, who knows nothing about computers except that you can get bloody anything on eBay, which you accessed from a computer.
So, what I'm asking is, 'is there anyone that can help me get rid of this, without talking computer on the forum, to someone that doesn't understand it'.

Please HELP!!!!!!!!!!!!!!!!!!!!!!

Tony G
Title: Re: New Virus
Post by: mickw on Aug 05, 2010, 01:11:11
Until the clever blokes chip in you could try Malwarebytes which someone posted previously.
The free version works quite well

http://www.malwarebytes.org/  (http://www.malwarebytes.org/)
Title: Re: New Virus
Post by: Mac on Aug 05, 2010, 04:07:16
First of all i would goto www.sysinternals.com and download autoruns.
then download a free antivirus if you dont have one. avast is a good one.
Then boot your pc into safe mode, by pressing F8 and selecting safemode
run the autoruns and goto the logon tab and uncheck the software if you can see it.
Then run the antivirus, see how you get on with that first.

Mac
Title: Re: New Virus
Post by: Tony G on Aug 05, 2010, 09:35:51
Mac,

This *&^k*ng thing doesn't allow you to access the internet to download any antivirus as it throws up a command box saying that the program trying to open the internet is corrupt please use our *&^k*ng software to clear this problem (in so many words) but it will cost you loads of $
I have Mcaffee, and nothing is showing up on that, and that is saying everything is OK.

BUT IT AIN'T!!!!!!!!!!!!!!

Tony G

PS.....................Mac, you done that thing, and started talking about F8, logon tab and autoruns, and my head has just :boom: have you moved yet.
Title: Re: New Virus
Post by: Mac on Aug 05, 2010, 10:50:02
Quotehave you moved yet.
TOMORROW  :cheesy:

ok,

boot into safe mode.
press that F8 button thingy
goto to your start menu and click the run...
type in msconfig
goto the startup tab and UNTICK EVERYTHING.

reboot the pc.
when you click on your name to logon press and hold the shift key untill you see the welcome screen.

see if you can now logon to the internet,
If not bring it to DSC and hopefully i'll be there on saturday just for the day, ill take a look.

Mac.
Title: Re: New Virus
Post by: Mac on Aug 05, 2010, 10:51:23
Failing that, get a nice piece of Hickory, or a bit of 4x2, a quick blow, just across the middle of the screen will
probably fix it. ;)

Title: Re: New Virus
Post by: Fay on Aug 05, 2010, 12:03:50
Tony try and get a grip!!!!!!!!!!!You are near to explosion point!!!!!!!!!!!!!!!!!(hope this advice from a calm, patient member of the society, will help ;)
Title: Re: New Virus
Post by: mickw on Aug 05, 2010, 13:41:00
Kill it - You know you want to  :twisted:
Title: Re: New Virus
Post by: Mac on Aug 05, 2010, 14:19:52
QuoteKill it - You know you want to

Now don't start, you know Carole doesn't like things being killed.
Not that it would ever stop me. :twisted:

On a side thought, how were you planning to kill it.
I quite like the idea of placing it in a clay pigeon launcher and shouting Pull.

Mac.
Title: Re: New Virus
Post by: Mike on Aug 05, 2010, 15:09:02
If you still have those messages after doing an F8 restart then it is pretty serious. However, there are some nice (and not very well documented) command line entries you can make for reflashing the boot sector (which is more than likely where it is sitting).
Title: Re: New Virus
Post by: Fay on Aug 05, 2010, 15:30:22
Perhaps someone can help if you bring it along to uDSC, when you visit
Title: Re: New Virus
Post by: Mike on Aug 05, 2010, 15:44:03
I'll bring an axe.
Title: Re: New Virus
Post by: Tony G on Aug 05, 2010, 17:20:51
Quote from: Mike on Aug 05, 2010, 15:09:02
If you still have those messages after doing an F8 restart then it is pretty serious. However, there are some nice (and not very well documented) command line entries you can make for reflashing the boot sector (which is more than likely where it is sitting).

Mike,

I'm a carpenter by trade. What you have said causes  :undecided: :boom:

Quote from: Mac on Aug 05, 2010, 10:51:23
Failing that, get a nice piece of Hickory, or a bit of 4x2, a quick blow, just across the middle of the screen will
probably fix it. ;)


Tried that and still I cannot get onto eBay, saying that, I cannot get onto anything. I think this has really taken hold of the notebook, or I hit it a bit to hard. :roll:

Tony G
Title: Re: New Virus
Post by: Mac on Aug 05, 2010, 17:29:48
i would refrain from using it until its removed
Title: Re: New Virus
Post by: Fay on Aug 05, 2010, 18:04:38
Tony's gonna need some councilling!!!!!!!! :o
Title: Re: New Virus
Post by: mickw on Aug 05, 2010, 19:11:56
QuoteTony's gonna need some councilling

So, Tony, how long have you felt this desire to kill Flis's notebook.

I feel we should make time to discuss this, and of course, my fee  :D
Title: Re: New Virus
Post by: Tony G on Aug 05, 2010, 19:14:11
OK,

I have managed to remove the *&^k*ng thing off the notebook and everything seemed fine (as you can see, the word SEEMED is in the past tense) but now Flis cannot use IE to open Google and some other sites, but some other desktop shortcuts open up straight away.
I think I may have deleted something which Malwarebytes had quarantined, which is now causing these problems.
I have a good friend who maybe coming over later to have a look, but I thought someone may have some idea, and save him a journey, as Leeds is a bit of a trek. ;)

Tony G

Title: Re: New Virus
Post by: Mike on Aug 05, 2010, 20:15:51
If you are coming to DSC then bring it with you and we will sort it out.
Title: Re: New Virus
Post by: Tony G on Aug 05, 2010, 22:46:21
SORTED ;)

YIPPEE!!!!!!!! Flis is quite again, and so I'm happy again. :D

Tony G

PS.......................John and Luke, Thank you very much. ;)
Title: Re: New Virus
Post by: Mike on Aug 05, 2010, 23:07:29
That'll teach you to download bestiality sheep porn.
Title: Re: New Virus
Post by: Tony G on Aug 06, 2010, 09:17:22
Quote from: Mike on Aug 05, 2010, 23:07:29
That'll teach you to download bestiality sheep porn.

No, that will stop Flis downloading bestiality sheep porn.  ;)

Tony G
Title: Re: New Virus
Post by: PhilB on Aug 06, 2010, 13:47:38
It's those dodgy knitting and needle point sites, Tony. Keep away from 'em  :(