Orpington Astronomical Society

Back Room => Updates and Upsets => Topic started by: Roberto on Oct 28, 2020, 22:46:19

Title: HELP - I cannot seem to send private messages through the forum utility
Post by: Roberto on Oct 28, 2020, 22:46:19
As per the subject, I can post new threads but cannot reply to private messages sent by other members or compose and send new ones.  When I click send, I get forwarded to a 404 page.
I am trying to reply to a couple of questions from the talk tonight and can't - please know I've read the messages and will reply as soon as I can.

Roberto
Title: Re: HELP - I cannot seem to send private messages through the forum utility
Post by: Roberto on Oct 29, 2020, 09:24:13
This is the message on the page that I am taken to when I press send (PM) message:

Forbidden
You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Title: Re: Zoom Meeting 28th October?
Post by: Rick on Oct 29, 2020, 11:15:12
Quote from: Roberto on Oct 29, 2020, 09:27:12For some reason I cannot reply to any message.

Does it give you any reason? I can't find any errors in the logs.
Title: Re: Re: Zoom Meeting 28th October?
Post by: Roberto on Oct 29, 2020, 11:28:28
Hi Rick

Got notification of your message and tried to reply to it - no luck.  Also tried composing a brand new one to you and same result.   Messages preview fine but when I press Send Message I am taken to a page with the text quoted in italics above and address: http://forum.orpington-astronomy.org.uk/index.php?action=pm;f=inbox;l=-1;done=sent

Roberto
Title: Re: Re: Zoom Meeting 28th October?
Post by: Rick on Oct 29, 2020, 11:37:27
Curiously, I got the same when I sent the message, so something's up the creek at the server level. I've submitted a ticket to the hosting company.
Title: Re: HELP - I cannot seem to send private messages through the forum utility
Post by: Rick on Oct 29, 2020, 11:41:08
Incidentally, I received all three test messages just fine, so the error comes after the message is sent.
Title: Re: HELP - I cannot seem to send private messages through the forum utility
Post by: Roberto on Oct 29, 2020, 12:54:06
Great - well - I'm relieved I'm not the only one!  Hope you can sort it easily.
Thank you Rick!
Title: Re: HELP - I cannot seem to send private messages through the forum utility
Post by: Roberto on Oct 29, 2020, 16:24:39
Thank you for sorting this out Rick!